Veteran Apple Store: We are like car sellers or Best Buy staff now.

Veteran Apple Store: We are like car sellers or Best Buy staff now.

While Apple is focusing more and more on services, are you putting more and more on store employees selling extensions? The current store employee says it as well.

Veteran Apple Store,We are like car sellers or Best Buy staff now,While Apple is focusing more and more on services, are you putting more and more on store employees selling extensions? The current store employee says it as well,veteran discount apple store,military 

Change can bring some brutality.

You may be happy with your world at some point. This happiness may last for years.

Then slowly, creeps discover that the world has gone and that the new world feels unjust about injustice.

I judge this from the painful words of the current Apple store employee who was not named Boris. (She agreed to withhold his real name.)

Boris - in his shop, at least - claims that things have turned for the worse. As far as it comes, this is not the Apple that I joined several years ago.

"Shop leaders and senior managers are taking advantage of the metrics, but employees see no benefit. There is no holiday reward and no incentive. As for promotions, it's a joke," Li said.

You may think this price is fairly standard for many companies. Stay there long enough and you will see the principles that keep you there eroding like faith in most institutions these days.

However, this Apple store employee believes there is a specific reason for the new and ugly world: Apple's enthusiasm to build its service business and local management methods to express this enthusiasm.

As the company shifts away from being an iPhone, its service sector has become increasingly important. In the latest earnings call, Apple CEO Tim Cook revealed record numbers from the additions sector in Cupertino's withdrawals.

What this looks at store level - at least as far as I know about informants - is an ugly touch.

"The management has its own agenda and it's very superficial with respect to employees. Last month, we paid AppleCare as if we were car sellers or employees at Best Buy," he told me. "Morning meetings for downloads are games for events in order to pay Applecare +."

Again, you might expect this to be the case. AppleCare - as with many insurance products - is a very good deal for the insurance company.

In this Apple store, although my source believes that AppleCare's love has gone too far: "Promotions, if you can call them, are not related to the job descriptions on the Apple Jobs website, but to the number of existing AppleCare sales or business introductions."

This is hash. Shouldn't we expect this kind of thing, despite the fact that if you ask Apple store employees if they were motivated in any way - and I have - would you deny all this?

Sometimes, if you look around you can see what matters to management. So do whatever it takes to get an upgrade.

The source of frustration sees darker days: "I'm sure the next metric will pay to Apple cards."

Listening to Boris raises real grief.

"I love Apple itself, and I enjoy working with customers tremendously." He added that those above him do not seem to care about these things as much.

Some might say Boris stayed long. As Apple now allows other stores to fix more of its products, Genius's halo of stores may begin to decline, replacing them with a greater focus on selling, selling, or selling.

Boris told me: "Persevering employees, often, earn barely an hour more than" inexperienced "new employees. "In our market, if you work in Starbucks or Target, it's very easy to find a job in our Apple store."

This could be the result of relatively full employment. It may also be a new drive to make more money from stores.

Of course, Apple asked whether Cupertino Central was putting more pressure on stores to save more revenue. I will update, do I have to hear.

The views of Boris are certainly not unique. Earlier this year, I wrote about an Apple store manager left who could not afford the way the company spirit moved away from what he saw as an ideal for Steve Jobs to a more standard and less inspiring work environment.

But where would someone like Boris go if he chose to leave? He doesn't really want to leave. However, he says his local administration exacerbates the situation with their position.

He says those who complain simply: "Apple may not be suitable for you."

Maybe sometimes you just have to accept that things may not be the same again.